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US Stockists

Where to purchase Butlers Chocolates?

You can order Butlers Chocolates from our online Butlers Chocolates Shop, and from selected US retailers. Please email us your ZIP code for details of your nearest stockist. 

UK Stockists

Where to purchase Butlers Chocolates?

You can order Butlers Chocolates from our online Butlers Chocolates Shop, and from selected premium UK high street stores including; Waitrose, John Lewis, Selfridges and selected independent retailers nationwide.


Are you are interested in working as a team member in a unique chocolate café concept that combines retail chocolate sales with a barista style coffee bar?

Duties include;

  • Serving customers
  • Making & serving of speciality teas and coffees
  • Merchandising of retail space for both loose and pre-packed chocolates

Applicants should be friendly, outgoing and enthusiastic. Experience is preferable. We offer an exciting challenge to successful candidates.  

Butlers Chocolates is an equal opportunities employer.

Email your CV to us at now.


Welcome to the international Butlers Chocolate Café!

In 2006 Butlers decided to launch the Butlers Chocolate Café concept on the international stage. We would do this would by enlisting the help of capable and well-motivated franchisees.

We reckoned that franchising would be the ideal way to introduce Butlers Chocolate Café to a broader audience. By combining the Butlers Chocolate Café brand with the expertise and local knowledge of franchisees ‘on the ground’, we could ensure that product and service quality would be maintained – with no restrictions on location.

We at Butlers are now committed to continue the roll-out of international franchise operations – on a phased basis and where suitable franchisees can be found.

If you are interested in finding out more please fill in the form below and we will get back  to you shortly.

Trade Enquiries

Trade Customers; we’re on a mission at Butlers to bring a little happiness to the world, one chocolate at a time. If you share our regard for excellence and a tradition of exceptional quality, maybe you can help us. You see, at Butlers we believe that we sell through our retail customers and not just to them. We reckon that’s a sound basis on which to develop our business – and hopefully for you to develop yours. If you are interested in becoming a stockist, please email us

International Stockists of Butlers Chocolates

Outside of Ireland, Butlers Chocolates can be purchased in one of our international Café locations. In the UK, Butlers Chocolates are available in most major airports throughout the UK and at selected Waitrose, John Lewis and Selfridges stores.

UK Trade Customers: Butlers Chocolates are distributed in the UK by Crème d’Or. Weel Road, Hull Bridge, Tickton, East Yorkshire HU17 9RY; Phone: 0044 (0) 1964 508 080; Fax: 00 44 (0) 1964 508 090; Email:; Web:

US Trade Customers: Butlers Chocolates are distributed in the USA by Gourmet International, 5253 Patterson Ave SE, Kentwood, MI 49512, USA. Toll Free 800.875.5557  (locally 616.698.0666) or email Web;

Australian Trade Customers: Butlers Chocolates are distributed in Australia by Apromo Trading, 8 Leeds Street, Rhodes, NSW 2138; Phone: 00 61 (2) 8017 2400 Email:; Web:

New Zealand Trade Customers: Butlers Chocolates are distributed in New Zealand by Butlers Chocolate Café, 103 Willis Street, Wellington 3242, New Zealand; Email:

For any other trade enquiries, please email us.


At Butlers, we have been honoured to be the recipients of many awards over the years. We have received accolades for both our chocolates and our cafés. We've listed a few of these below.


The IQFAs celebrate the achievements of Ireland’s best food and drink producers and is renowned among multiple grocery sectors and food producers for its trustworthy and rigorous judging process to provide truly honest winners.


The Dessert Menu by Butlers was crowned the winner in the Chocolate and Confectionery category.

Butlers Chocolate Cafés was awarded Regional Café Chain of the year


Butlers 180g Chocolate Collection is the Gold medal award winner in the chocolate and confectionery category at the inaugural Irish Quality Food Awards

Irish Franchise Awards 2015 - Butlers Chocolate Café - Best Irish Franchise Trading Internationally

The Irish Franchise Awards recognise excellence in franchising and reward the outstanding achievements of businesses and individuals through highlighting their contribution to the growth and development of ethical franchising on the island of Ireland.

Butlers Chocolate Café, Terminal 1 Dublin Airport has won the retail interior surface category at the Surface Design Awards. The Surface Design Awards recognise examples of progressive design and the use of innovative surfaces in projects both in the UK and internationally


The annual Export Industry Awards are an opportunity for Irish Export companies to showcase their success and achievements in the export industry.


Butlers Chocolates were honoured as Irish Food & Drink Exporter of the year in recognition of excellent performance in export sales.

The Frontier Awards, known as the oscars of Travel Retail, recognise excellence in the international Travel Retail markets. An international judging panel, made up of six senior executives from across the travel retail industry, make their decision based on a variety of factors including; innovation, originality, perfect execution of concept, good business practice and strong sales results.


Butlers Chocolate Cafés in Terminals 1 and 2 at Dublin Airport were short-listed in the Speciality Concept Category.


Butlers Premium Selection was selected as a finalist in the Star Product of the year.


Butlers Chocolates won Best Supplier of The Year.
Butlers Premium Selection was selected as a finalist in the Star Product of the year.


Butlers Chocolates were highly commended in the Best Partnership initiative.


Butlers Famous Irish Truffles were short listed for Frontier Awards Star Product of the year.

The Great Taste Awards are considered a benchmark for fine food across the UK and Ireland. We have won many awards over the years including;

  • Gold* - Butlers Raspberry Panna Cotta from Butlers Dessert Menu
  • Gold* - Butlers Salt Caramel
  • Gold* - Butlers Salted Almond Praline
  • Gold* - Butlers Intense Raspberry
  • Gold* - Butlers Mocca
  • Gold* - Butlers Chocolate Café Espresso Coffee Beans Retail Pack
  • Gold* - Butlers Milk Chocolate Bar with Hazelnuts
  • Gold - Butlers 100g Organic White Chocolate Bar with Raspberry Pieces
  • Gold - Butlers Irish Mints
  • Gold - Butlers Chocolate Café Chocolate Sauce
  • Silver - Butlers Chocolate Café White Chocolate Sauce
  • Silver - Butlers Almond Café
  • Bronze - Butlers Gianduja
  • Bronze - Butlers Mint Truffle
  • Bronze - Butlers Mint Fondant
  • Bronze - Butlers Nougatine
  • Bronze - Butlers Irish Embossed Presentation Box
  • Bronze - Butlers Chocolate Collection
  • Bronze - Butlers Almond Praline
  • Bronze - Butlers Praline Slice
  • Bronze - Butlers Orange Crunch
  • Bronze - Butlers Chocolate Café Barista Blend
  • Bronze - Butlers Irish Mist Truffles
  • Bronze - Butlers Irish Almond Praline Bar
  • Bronze - Butlers Irish Jameson Irish Whiskey Truffle Bar
  • Bronze - Butlers Irish Mint Truffle

Since 2008, Blas na hÉireann celebrate the quality and imagination of the best Irish food producers and reward companies deemed to have produced the best tasting foods made in Ireland.

  • Silver - The Dessert Menu by Butlers
  • Silver - Butlers Mocca 
  • Bronze - Butlers White Chocolate Raspberry Tablet
  • Gold - Butlers 100g Dark Chocolate Bar with Crunch Mint Pieces
  • Gold - Butlers 100g Milk Chocolate Bar
  • Gold - Butlers 100g Organic 70% Dark Chocolate Bar with Mint Pieces
  • Gold - Butlers 100g Dark Chocolate Bar with Orange and Almond
  • Silver - Butlers 100g White Vanilla Bar was awarded Silver.
  • Silver - Butlers 100g White Chocolate Bar with Mixed Berries
  • Silver - Butlers 100g Organic 70% Dark Chocolate Bar with Ginger Pieces
  • Bronze - Butlers 100g Milk Chocolate Bar with Hazelnuts


Marketplace 2010 featured a Consumer Trend Zone that showcased the Irish food and drink industry’s ability to recognise and respond to emerging market and consumer trends.


Trend: Making the Most out of Life (fun and fulfilling product).
Winner: Butlers Hot Chocolate at Home.

The All Ireland Marketing Awards recognises excellence and best practice in all areas of marketing, and especially highlight the role of marketing in value creation.


Butlers Hot Chocolate at Home was shortlisted in the New Product/New Market Category.

These awards are an expression of the industry’s determination to meet and adapt.
to diverse challenges in food and drink markets.


Butlers Chocolate Cafés were awarded the esteemed Brand Marketing Award for going beyond conventional routes to develop sampling opportunities and for the advancement of the Butlers Brand.

Checkout Ireland Packaging Excellence Awards.
Recognition of quality in design and packaging.


Butlers Chocolates were awarded with a Gold medal.


The Retail Excellence Ireland awards seek to drive excellence by recognising and rewarding the best in Irish retailing.


Finalist Best Small Store in Ireland - Butlers Chocolate Café, Liffey Street.


Finalist Best Small Store in Ireland – Butlers Chocolate Café, Blanchardstown.


Top 50 Stores in Ireland - Butlers Chocolate Café, Swords.


Finalist Best Small Store in Ireland – Butlers Chocolate Café, Blanchardstown.
Finalist Website of the year –


Best Small Store in Ireland – Butlers Chocolate Café, Liffey Street


Top 50 Stores in Ireland – Butlers Chocolate Café, Liffey Street


Best Store in Ireland - Butlers Chocolate Café, Blanchardstown.
Top 50 Stores in Ireland - Butlers Chocolate Café, Blanchardstown.


Best Small Store Southern Region – Butlers Chocolate Café, Cork.


Best Small Store Eastern Region – Butlers Chocolate Café, Henry Street.


Best Small Store Eastern Region – Butlers Chocolate Café, Henry Street.


Finalist Leinster Retailer of the year – Butlers Chocolate Café, Dublin Airport.
Mark of Excellence - Butlers Chocolate Café, Dublin Airport and Wicklow Street.

Mark of Excellence - Butlers Chocolate Café, Dublin Airport and Wicklow Street.

Shopfitting & Display Industry Awards seeks to reward excellence in work standards and innovation in both the fitting of retail and leisure spaces and in the supply of shop equipment items.


Butlers Chocolate Café, Grafton Street wins 1st Place Gold for best Specialist Outlet/Shop Project and also is awarded 3rd Place, Bronze Award for innovation in skills.

Butlers Chocolate Café, Wicklow Street was awarded Best Dublin City Shop Front by the Dublin City Business Association, in acknowledgment of the high standard of shop front design and its positive impact on the overall look of the street.



Butlers Chocolate Café, Coastlands Paraparaumu scoops the best food & beverage title at the annual Coastlands Awards.

Each year, owners of the Entertainment™ Book vote for their favourite businesses in the Book. The "Entertainment™ Gold Award Winner" logo indicates a restaurant that has been voted the most popular by their most important critic — their customers.


Butlers Chocolate Cafés were awarded second place in the informal dining category at the New Zealand Entertainment Book Gold Awards 2009/2010.


Butlers Chocolate Café, Westfield Queensgate was awarded category winner at the Westfield Retail Excellence awards 2009.

For all Media Enquiries, please use the following contacts:


Corporate Gifts

Are you interested in Butlers Chocolates as a Corporate Gift?

Exquisitely created in Dublin since 1932, Butlers Chocolates have gained an international reputation for luxurious excellence and even though we say so ourselves, Butlers Chocolates make an ideal corporate gift.

Butlers specialist chocolate assortments, beautifully presented in attractive presentation boxes with luxurious ribbons – we can even personalise a selection of chocolate gifts with your own company logo should you so choose - are the perfect chocolate gift for men and women.

So if you and your company would like to spread a little happiness, why not enlist the help of Butlers Corporate services and receive a generous discount on retail prices. Email us at or call 00353 1 671 0006 now.


Where to purchase Butlers Chocolates?

You can order Butlers Chocolates from our online Butlers Chocolates Shop, any Butlers Chocolate Café or from selected premium Irish retailers including;

  • Avoca
  • Kilkenny
  • Donnybrook Fair
  • Eason's, O'Connell Street
  • Blarney Woollen Mills
  • Other selected retailers nationwide

Butlers Chocolates are also available to purchase in Dublin, Cork, Shannon, Belfast International and Belfast City, Knock and Kerry Airports.

Ethics & Beliefs

Butlers Chocolates is committed to The Ethical Trading Initiative. We are committed to sourcing ethically traded ingredients and believe that the ethical trading policies and supplier alliances promote fair treatment for all.

We take the issue of child labour very seriously and have received from our chocolate and coffee suppliers written commitments to ethical trading. This includes ensuring that employment is freely chosen, that there is no forced labour and people are free to leave their employment after reasonable notice. It supports wages meeting at least minimum national legal standards and working hours that are not excessive.
We expect our suppliers and other parties involved in our business to comply with these ethical codes. Some of our larger suppliers also have forged close alliances in West Africa and ensure that individual farmers receive a fair price as well as financially sponsoring rural infrastructure and donating to local villages and schools.
Butlers Chocolates also support local charity initiatives through product donations and also work closely with the HOPE Foundation.


On May 24th 2016, Butlers Chocolates once again undertook a high-profile initiative to help combat homelessness. The ‘Butlers Cup for Capuchin’ campaign saw Butlers Chocolates donate all sales of hot drinks sold in all of its 18 Butlers Chocolate Cafés in Ireland to the Capuchin Centre for Homeless people and local homelessness initiatives in Dublin, Cork, Limerick and Galway. Over €30,000 was raised, making the day a huge success.

Previous recipients of the Butlers Cup for initiative;

2013 - 2015: The Society of Saint Vincent de Paul. Geoff Meagher, SVP National President, said: “This initiative is very important in helping us provide assistance for all those who seek our help and support. “We rely heavily on both public donations and fund-raising activities in order to help the many people who continue to struggle to maintain a basic standard of living. We thank Butlers Chocolates once again for organising this day." The Society of St. Vincent de Paul is the largest voluntary, charitable organisation in Ireland, seeking to tackle poverty in all its forms through the provision of practical assistance to those in need. The ‘Butlers Cup for SVP’ initiative was aimed at helping the Society to assist even more people in need, and make life just a little bit easier for those in need.

2012: Focus Ireland 


Butlers Chocolates & the HOPE Foundation

Hope FoundationThe Hope Foundation is an Irish charity that is working to improve the lives of the street children of Calcutta. By providing housing, day care & education the charity aims to give hope to children who would otherwise have nothing.

Since 2004, Butlers Chocolates have produced a special HOPE chocolate bar for the HOPE foundation, which is sold in schools and businesses around Ireland for €2.00.

The Hope Foundation works to free street children and poor families from lives of pain, abuse and poverty. In 2011, the HOPE foundation launched a major fundraising initiative entitled “A Day of HOPE”, which takes place each Autumn. 








Since our foundation in 1932, we have been striving for chocolate excellence. Just take a look at our history and you will see how proud we are to be bringing happiness to the world, one chocolate at a time.


Ms. Marion Butler realises her ambition to create little moments of happiness through her chocolate making enterprise in Dublin’s Lad Lane.


The company was purchased by Mr. Seamus Sorensen and he continues to run the business as a small specialist chocolatier.


The next generation of the Sorensen family assume running of the business.


The Butlers Irish Chocolates brand is born. It is named in memory of Ms Marion Butler, our original purveyor of happiness.


Butlers Chocolates relocate from Lad Lane to the IDA Enterprise Centre in Pearse Street in Dublin.


Butlers Chocolates first retail outlet opens in Dublin’s finest shopping street, Grafton Street, which is in the heart of Dublin City Centre.


Due to continued growth and expansion, Butlers Chocolates relocate to a riverside location overlooking the river Liffey on Sir John Rogerson’s Quay Dublin 2.


Butlers online mail order website goes live, striving to bring happy chocolate moments to customers around the globe.

The inaugural Butlers Chocolate Café opens in a beautiful corner building on Dublin’s Wicklow Street offering a wide range of premium handcrafted chocolates and delectable hot and cold beverages, including Butlers Hot Chocolate.


A new café on Chatham Street quickly follows suit.


Butlers flagship café opens in Dublin Airport and the Nassau Street branch also opens in Dublin 2, across from the internationally renowned Trinity College.


Butlers Chocolates relocate to a state of the art production facility in Clonshaugh, Dublin 17.

Butlers Chocolates is awarded the prestigious Brand Marketing Award from Bord Bia in the Irish Food and Drink Industry Awards. 


Butlers Chocolates open its first café north of the Liffey at the top of Henry Street, Dublin 1.


The first Butlers Chocolate Café outside Dublin is opened on Cork City’s Oliver Plunkett Street and Butlers Chocolate Café Dundrum was opened.


Butlers open their eighth café on William Street, Galway.

Butlers Chocolate Café Kiosk opens in Heuston Train Station, Dublin 8.


Butlers first international franchisee opens a café in New Zealand.

The Blanchardstown Shopping Centre, Dublin 15 welcomes the arrival of a new Butlers Chocolate Café.

Butlers Chocolate Café opens on Liffey Street, Dublin 1.

November - A second Butlers Chocolate Café is opened in Westfield Queensgate, New Zealand.

December - Butlers Chocolates open a new café in The Pavilions Shopping Centre, Swords.


Butlers Chocolate Café wins two awards at the prestigious Shopfitting & Display Industry Awards 2008.

August - Butlers Crispy Praline wins a Gold Great Taste award.


March - Butlers launch a new range of 100g chocolate bars, two of which go on to win Blas na hEireann awards.

October - Butlers are the very proud recipients of a highly acclaimed Frontier Award at TFWA Cannes.

November - Butlers first Chocolate Café franchise in Pakistan opens in Karachi.


July - Butlers 100g Milk Chocolate with Hazelnuts bar wins a prestigious Gold Great Taste Award. 

December - Butlers Chocolate Café Clonshaugh opens at Butlers head office in Dublin. 


February - Butlers Chocolate Experience opens at the end of February.

March - Butlers Chocolate Cafes Kiosks open two new Chocolate Café Kiosks in conjunction with their local franchise partner, at both the domestic and international departure lounges at Jinnah International Airport, Karachi.

April - A third New Zealand Butlers Chocolate Café opens in North City, Porirua.

November - Butlers Chocolates are crowned Food & Drink Exporter of the Year at the Irish Exporters Awards.


February -  A new Butlers Chocolate Café opens in Coastlands, Paraparaumu 

March - A new Butlers Chocolate Café kiosk opens at Dolmen Mall, Karachi

April - Butlers extended visitor centre, the Butlers Chocolate Experience reopens – offering the ultimate chocolate discovery tour in Ireland.

August - Butlers celebrate their 80th birthday with the launch of a new luxury chocolate assortment.

August - Butlers Chocolates open a new Café in Sylvia Park, Auckland.

September -  Butlers launch a new range of twist-wrap chocolates in five scrumptious varieties.

October - Butlers first Chocolate Café in the UAE opens at the Sahara Mall, Sharjah

December - Butlers open their newest Café at the Jervis Shopping Centre, Dublin 1


May - A ribbon-cutting celebration inaugurated the first Chocolate Café to open Abu Dhabi, with the Ambassador of Ireland as the guest of honor

August -  Butlers first Chocolate Café opens in Lahore

August - Butlers are awarded four Gold Great Taste Awards



November - Butlers open their first Café in the Southwest region in the Crescent Shopping Centre in Limerick


April - Butlers Chocolate Café Ranelagh opens its doors just in time for Easter! 

August - Butlers Raspberry Panna Cotta, one our delicious new Dessert Chocolates is awarded a Gold Great Taste Award!

Who We Are

Butlers Chocolates is Ireland’s favourite luxury chocolatier and in 2012 celebrated 80 years of purveying chocolate happiness. Butlers Chocolates, a family owned company, employ 250 staff across production, packing, dispatch, accounts, sales and marketing, new product development and Butlers Chocolate Cafés. 

Butlers is a company that has very loyal staff, many of whom who have stayed with the company for many years, over twenty for a good few, and have seen their careers develop along with the growth of the company.
Everything the company achieves is the result of team work and all staff working together in pursuit of a common goal - to create the most delicious chocolates and to look after our customers to the best of our ability.
Butlers Chocolates are available in over 35 countries and 50 airports around the world. In 2012, we opened two overseas offices, one in Dubai and one in Singapore to service the Middle East and Asia-Pacific regions.
As well as delectable milk, dark and white speciality chocolate assortments, Butlers Chocolates produce decadently creamy toffee, velvety soft fudge, deliciously moreish chocolate filled and solid chocolate bars, enticing milk chocolate truffles delicately flavoured with famous liquors and delightful seasonal collections at Christmas, Valentine’s Day, Mother’s Day and Easter!
To learn more about Butlers Chocolates, why not pay a visit to the Butlers Chocolate Experience.

About Us

Butlers Chocolates began life in Dublin’s Lad Lane in 1932. The company was founded by a pioneering lady called Marion Butler who named her luxury chocolate creations Chez Nous Chocolates. Marion established the company in the heart of fashionable Georgian Dublin, making her delicious confections by hand.

Marion, who was born in India and moved to Ireland as a young woman, continued to make her delicious chocolates until 1959, when the company was bought by Seamus Sorensen from Cork. The company is still owned and run by the Sorensen family.

Chez Nous luxury chocolates were regularly sold at the very popular Horse Show and Spring Show in the RDS in Dublin and the company's first retail store was opened in the Grafton Arcade in 1960. The brand was renamed Butlers Irish Chocolates in 1984, in memory of Marion Butler. To mark the company’s relationship and early beginnings with the Dublin Horse Show, a rider and horse remained part of the Butlers Irish Chocolates logo for many years.

The first Butlers Chocolate Café opened in 1998 in a beautiful corner building on Dublin’s Wicklow Street - a popular shopping street in the capital city. Butlers Chocolates could now be bought in a new style of shop, a modern day chocolate emporium specialising in all things chocolate with the best coffee, Butlers signature hot chocolate and the complete Butlers Chocolate range. Each hot beverage purchased in a Butlers Chocolate Café was accompanied by a free chocolate of choice. The inaugural Butlers Chocolate Café was a resounding success and was soon followed by Cafés in Chatham Street, Grafton Street and Henry Street, which have since become familiar and welcome destinations for Dubliners and visitors alike. There are now eighteen Butlers Chocolate Cafés in Dublin, Cork, Galway and Limerick.

The Butlers Chocolate Café concept has now been successfully franchised in several locations around the world. The first franchise opened in New Zealand in 2007; there are now 5 Butlers Chocolate Cafés there. Pakistan is also home to 5 Butlers Chocolate Cafés, along with a Café in Bangladesh and Dubai Airport.

In 2003, the Butlers Chocolate factory relocated from its waterfront city centre location on Sir John Rogerson’s Quay to the IDA Business Park in Clonshaugh. This purpose built state of the art factory is home to Butlers Chocolates today. The factory is over 80,000 square feet in size and enjoys BRC Grade A accreditation.

Excellence in product quality, taste, packaging and service are at the heart of the company's philosophy. The product development team at Butlers has always looked to international markets for trends in flavours and taste and to fashion for trends in colours and patterns. The purchasing team sources the finest quality ingredients, locally produced as much as possible, to enable our chocolatiers to create the best tasting chocolates.

In 2011, the Butlers Chocolate Experience Visitor Centre opened. For many years, customers had requested factory tours and the Butlers Chocolate Experience was opened to facilitate this. Visitors get the chance to see the factory in operation, watch our chocolate movie and visit the chocolate museum. The ultimate part of the tour is a visit to the Chocolate Experience Room where guests get the chance to dress up like a chocolatier and try their hand at decorating a chocolate novelty. The Butlers Chocolate Experience is fast becoming a favourite visitor attraction in Dublin - popular among locals and tourists alike.

The company is outward looking and in recent years has introduced Butlers Chocolates to chocolate lovers in many locations across the globe, from Dublin to Dubai and Shannon to Sydney. In fact Butlers Chocolates are now on sale in over 40 countries including USA, Australia, Singapore and Russia.

Over the years, Butlers Chocolates has evolved; from Chez Nous to Butlers Irish to Butlers Chocolates. The company has never strayed from its mission to create irresistible chocolates that are accessible to all and, by doing so, to add a little moment of happiness to everyday life. Butlers Chocolates are an affordable luxury that we would like people all over the world to enjoy.

Keep up to date with everything Butlers Chocolates!

Butlers Chocolates International Locations