The current lead time from order to dispatch is 5 working days.

Delivery times may be longer than usual.

COVID-19 Update: FIND OUT MORE HERE

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Currently Delivering To
US
You will be charged in Dollars US$

Change Delivery Country
ROW/IRE/EU
You will be charged in Euro €
UK
You will be charged in Pounds £
NZ/AU
You will be charged in Dollars NZ$

 
PLEASE NOTE:
If you already have items in your basket they will be transferred, but will be subject to local pricing and promotions. Some items may not be available for sale in your selected region and will be removed.
 
Order as much as you like and pay a flat rate delivery charge
IRELAND - Free delivery on orders over €75
UK - Free delivery on orders over €75/£75
USA - Free delivery on orders over €150/$150
NZ - Free delivery on orders over $50 by Aramex.co.nz 

COVID-19 Update:
To allow for safe working conditions for our team, the lead time for orders may extend to 10 working days. Our courier partners have advised some deliveries may be delayed. 


During seasonal times (Christmas, Valentine's Day, Mother's Day and Easter), delivery times may be longer. 

Please see last dates for placing orders for dispatch for delivery before Christmas below.
Europe & US/Canada: December 18th
ROW: December 14th
Australia: December 6th
New Zealand: December 20th

Orders placed after these dates will be processed and dispatched as quickly as possible but delivery times will be determined by courier services operating over those dates.   

Please see our terms and conditions for more details of how we will handle your order. Please see our delivery rates and delivery times below from time of dispatch. If your country is not listed below delivery please contact us. If you require a faster delivery service please contact us and we will do our very best to assist you.

1 - BELGIUM, FRANCE, GERMANY, ITALY, LUXEMBOURG, MONACO, NETHERLANDS, VATICAN CITY.

2 - AUSTRIA, DENMARK, FAROE ISLANDS, FINLAND, GUERNSEY, JERSEY PORTUGAL, SPAIN, SWEDEN, CZECH REPUBLIC, ESTONIA, HUNGARY, LATVIA, LITHUANIA, POLAND, SLOVAK REPUBLIC, SLOVENIA.

3 - BULGARIA, GREECE, ROMANIA.

4 - ANDORRA, GIBRALTAR, LIECHTENSTEIN, NORWAY, SWITZERLAND.

5 - ALBANIA, BELARUS, BOSNIA, CROATIA, CYPRUS, ICELAND, MACEDONIA, MALTA, MOLDOVA, MONTENEGRO, SERBIA, TURKEY, UKRAINE.

6 - CAMBODIA, EAST TIMOR, HONG KONG, INDONESIA, JAPAN, KIRIBATI, LAOS, MACAU, MALAYSIA, MEXICO, PHILIPPINES, SIERRA LEONE, SINGAPORE, TAIWAN, THAILAND, VIETNAMALGERIA, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI, IRAQ REPUBLIC, ISRAEL JORDAN, KUWAIT, LEBANON, MOROCCO, NEPAL, OMAN, PAKISTAN, PALESTINE AUTHORITY, QATAR, SAUDI ARABIA, SRI LANKA, SYRIA, TUNISIA, YEMEN.

7 - ALGERIA, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI, EGYPT, INDIA, IRAQ REPUBLIC, ISRAEL JORDAN, KUWAIT, LEBANON, MOROCCO, NEPAL, OMAN, PAKISTAN, PALESTINE AUTHORITY, QATAR, SAUDI ARABIA, SRI LANKA, SYRIA, TUNISIA, U.A.E., YEMEN.

8 - ANGUILLA, ANTIGUA, ARGENTINA, ARUBA, BAHAMAS, BARBADOS, BELIZE, BERMUDA, BOLIVIA, BRAZIL, CAYMAN ISLANDS, CHILE, COLOMBIA, COSTA RICA, DOMINICA, DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR, FRENCH GUIANA, GRENADA, GUADELOUPE, GUATEMALA, GUYANA, HAITI, HONDURAS, JAMAICA, MARTINIQUE, MONTSERRAT, NICARAGUA, PANAMA, PARAGUAY, PERU, SOUTH AFRICA, ST KITTS & NEVIS, ST. LUCIA, ST. VINCENT, SURINAME, TRINIDAD & TOBAGO, TURKS & CAICOS, URUGUAY, VENEZUELA, VIRGIN ISLANDS.

9 - AFGHANISTAN, AMERICAN SAMOA, ANGOLA, ARMENIA, AZERBAIJAN, BENIN, BOTSWANA, BURKINA FASO, BURUNDI, CAMEROON, CAPE VERDE, CHAD, CONGO, COOK ISLANDS, DEMOCRATIC REPUBLIC OF CONGO, DJIBOUTI, ERITREA, ETHIOPIA, FIJI, FRENCH POLYNESIA, GABON, GAMBIA, GEORGIA, GHANA, GREENLAND, GUAM, GUINEA, IVORY COAST, KAZAKHSTAN, KENYA, KYRGYZSTAN, LESOTHO, LIBERIA, MADAGASCAR, MALAWI, MALDIVES, MALI, MARSHALL ISLANDS, MAURITANIA, MAURITIUS, MICRONESIA, MONGOLIA, MOZAMBIQUE, NAMIBIA, NEW CALEDONIA, NIGER, NIGERIA, PALAU, PAPUA NEW GUINEA, REUNION ISLAND, RWANDA, SAIPAN, SAMOA, SENEGAL, SEYCHELLES, SWAZILAND, TANZANIA, TOGO, TONGA, UGANDA, UZBEKISTAN, VANUATU, WALLIS & FUTUNA, ZAMBIA, ZIMBABWE.


Returns
Butlers Chocolates products are not offered on a sale or return basis as they are a fresh product. We have a satisfaction guarantee behind every purchase and we want our customers to believe in our service as much as we do. If, for any reason, you are not completely satisfied with any of our products purchased on www.butlerschocolates.com, simply return them to us within 7 days with an explanation for a prompt, courteous replacement, exchange or refund. 

If you have purchased Butlers Chocolates in one of our Cafés and found them not to be up to our usual standard, please visit your local Butlers Chocolate Café for a replacement. If you wish to exchange a Butlers Chocolate selection that you purchased at Butlers Chocolate Café, please present the box and accompanying receipt to your nearest Butlers Chocolate Café within 14 days of the purchase. 

For all other questions regarding returns/replacements please email chocolate@butlers.ie

Courier

Delivery Location

Approx.
Delivery Time from Dispatch during normal operating conditions

Euro

UK £

 US $

 NZ $ 

DPD

Rep of Ireland - Free Delivery on orders over €75

Next business day, currently 3 working days due to COVID-19

€5.00

£4.25

$6.75

NZD 8.00

DHL Economy

Northern Ireland

2-4 business days

€5.00

£4.25

$6.75

NZD 8.00

DHL Economy

Mainland UK -  Free Delivery on orders over £75/€75

2-4 business days normally. Up to 5 working days due to COVID-19

€6.00

£5.00

$8.00

NZD 9.00

Post

Australia

Up to 20 business days due to COVID-19

€27.00

£25.00

$29.00

NZD 45.00

Aramex.co.nz

New Zealand - Free Delivery on orders over $50

Up to 7 business days

€3.50

£3.50

$4.00

NZD 6.00

DHL Economy

US & Canada

4-6 business days

€29.99

£27

$35

NZD $53

DHL Economy

Zone 1 (Including; Belgium, France, Germany, Italy)

3-5 business days

€15.00

£12.00

$19.00

NZD 25.00

DHL Economy

Zone 2 (Including; Austria, Denmark, Spain, Portugal)

3-5 business days

€20.00

£17.00

$27.00

NZD 33.00

DHL Economy

Zone 3 (Including; Bulgaria, Greece, Romania)

3-5 business days

€28.50

£22.95

$36.00

NZD 46.00

DHL Economy

Zone 4 (Including; Gibraltar, Norway, Switzerland)

3-5 business days

€34.50

£27.50

$43.95

NZD 55.00

DHL Economy

Zone 5 (Including; Croatia, Cyprus, Malta)

3-5 business days

€48.50

£38.95

$60.95

NZD 77.00

DHL Economy

Zone 6 (Including; Japan, Singapore, Hong Kong)

3-5 business days

€40.00

£31.95

$50.50

NZD 65.00

DHL Economy

Zone 7 (Including; India, UAE)

3-5 business days

€66.00

£52.50

$82.70

NZD 105.00

DHL Economy

Zone 8 (Including; South Africa)

3-5 business days

€77.50

£61.50

$96.75

NZD 122.00

DHL Economy

Zone 9 (Including; Angola Armenia)

3-5 business days

€99.00

£78.95

$125.00

NZD 157.00