General Competition Terms & Conditions

  • Butlers Chocolates decision in relation to the selection of prize winner(s) is final.
  • No correspondence will be entered into regarding this decision.
  • In the event of any dispute regarding the rules, conduct or the results of a competition the final decision will lie with Butlers Chocolates.
  • Staff and their immediate families are not eligible to enter any competitions.  
  • Prizes are non-transferable and will only be awarded to the winner chosen and no cash alternative will be awarded instead of the stated prize(s).
  • Butlers Chocolates reserves the right to substitute a prize of equal value. We will endeavour to deliver or make prizes available within 28 days. All taxes, insurance, fees and surcharges on any prize are the sole responsibility of the winner, unless stated otherwise.
  • Where a prize is provided by a third party, Butlers Chocolates will accept no responsibility for the supply, non-supply or delay in supply of the prize. If the competition or event is cancelled, there will not be a refund of the prize value.
  • Butlers Chocolates reserves the right to change prize details without notice or terminate, change, suspend or cancel any competition without notice. All prizes are subject to availability.
  • By entering the competition or promotion, the entrants agree to participate in any printed, online or social publicity as reasonably requested surrounding the promotion or competition.
  • All competition entries must be received before the closing date. Neither Butlers Chocolates nor any affiliated companies are responsible for any printing, typing errors relating to any competition including incomplete, lost, altered, late, misdirected entries, or those processed late or incorrectly processed due to any technical or computer function.
  • Butlers Chocolates reserves the right to disqualify any entrant for any reason in its sole discretion. Butlers Chocolates do not accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking a prize.
  • Butlers Chocolates do not accept any responsibility for any claim arising in connection with any competition or prizes.
  • Prizes not claimed within a time limit will be considered forfeited. Any person found to be in disregard of these rules will be disqualified automatically.
  • Participation in any Butlers Chocolates competition or promotion denotes acceptance of these terms and conditions.