Careers in Butlers Chocolates

Dublin Airport Manager

We are seeking a Manager to join and lead a busy team in Butlers Chocolate Cafés in Dublin Airport.
This exciting opportunity has arisen as we are building a brand new flagship store in Terminal 1, which will quickly be followed by a new store in Terminal 2.  

Reporting to the Head of Retail Operations, the successful Airport Manager will drive standards through our stores with a hands-on approach and will be responsible for the operation of both units in Dublin Airport. 

The ideal candidate should be dynamic, hardworking and experienced in a fast paced environment with a passion for chocolate, coffee and people.  

 

Key Responsibilities/Duties

▪ Ensure exceptional customer service and coffee standards across both locations.

▪ Monitor and achieve sales targets working with the team on sales optimisation, margins, waste and other KPIs across your two stores.

▪ Proactively manage logistics & supply chain in a busy Airport Environment.

▪ Provide guidance, mentorship, support, and training to unit managers and internal teams, fostering a positive and motivated work environment that represents the company values and standards.

▪ Drive, audit and manage cafe standards across the three pillars of the business.

▪ Support cafés to ensure that the fresh food /coffee/ chocolates offerings represent best practice and the brand position.

▪ Ensure that your stores adhere to health and safety regulations, food handling standards, and employment law regulations.

▪ Maintain open lines of communication with senior management, report on performance metrics, and propose improvements.

▪ Share company initiatives in an engaging and inspiring environment.   Qualifications/Experienced & Skills Required  

▪ A passion for coffee, chocolate and people

▪ 5+ years’ experience at Management level within the hospitality sector

▪ A dynamic and flexible individual who adapts well to change and can thrive in a growing & evolving organisation

▪ Relevant third level qualification in Management, Training or Retail/Hospitality

▪ Excellent communication, time management, organisation skills

▪ Experience leading and motivating teams through change, including process improvement & development ▪ Previous experience in a fast-paced environment.

To apply, please send a cover letter and CV to hr@butlers.ie.

Butlers Chocolate Café Baristas

Are you passionate about chocolate and coffee and do you thrive on a challenge? We are currently seeking a number of full-time Baristas for Butlers Chocolate Cafés. Our Barista and Sales Assistants are the heart of our cafés, creating a unique experience for customers and making outstanding drinks with exceptional service.
 Ideal candidates will have:
·        Initiative, enthusiasm and drive
·        Excellent communication skills and motivation
·        A flexible approach to working hours
·        Retail / Catering / Barista / Customer Service experience (though not essential)

At Butlers Chocolate Café, you will enjoy; 

·         Competitive hourly rates
·         Generous staff discount across our Cafés
·         Flexible hours to suit your schedule
·         Free coffee
·         Wellness programme
·         Extensive training
·         Progression opportunities

Please get in touch if you;
- Love chocolate
- Adore coffee
- Have retail experience (desired, but not essential)
- Enjoy talking to customers
If all of the above sounds like you, please complete the form below or get in touch by emailing us at careers@butlers.ie.