We take our customer’s privacy very seriously. When you place an order with us, you have the option of opening an account with us and we may request that you provide some personal information such as name, address and contact telephone number. This data will be used to process your order through our order management system and delivery service partners.   

Sharing your information with other parties
Delivery information provided at the time of order (name, address and contact telephone number) is used for us to promptly process and deliver your chocolates though our third-party courier partners (DHL for example). We may also use a secure third-party system to send marketing or promotional updates to you. This data is stored securely at all times. Please note that any correspondence we do send to you will contain an option to unsubscribe. If you choose not to use our secure website and send us your credit card details directly, we cannot be responsible for the manner in which you transmit this information to us. However, we can assure you that access to this information shall be strictly limited to authorised personnel only.

Creating an account

If you decide to become a member of www.butlerschocolates.com, you can choose to receive emails about important changes to this policy, our terms and conditions, changes to our website, new products, features or services, reminders of final shipping dates at seasonal times of the year or other information we may consider relevant. You can also choose not to receive such information by changing your communication preferences in your account or unsubscribing when you receive the email or SMS. 

We use Cookies

Butlerschocolates.com uses “cookies”, which enable us to remember you from your previous visit. These cookies do not store any personal information about you.

Your Purchase Information

We will keep a record of the purchases you make through our website. We may use this data to present you with relevant product choices to ensure a better online shopping experience on our website. If you are unsure about what information we hold about you, please contact us. If you wish this information to be deleted from our system, please contact us.